• info@pezalasolutions.com

Services

Pezala Solutions Inc. is a full-service provider of Development and consulting Services in Information Technology. Our mission is to provide solutions and qualified personnel for professional tasks involving diverse fields of Software, Project Management and Web Design Technologies. In each area, we offer services including Project Management, Analysis, Architecture, Design, Development, Porting Quality Assurance and Support.

Application Development/System Maintenance and Support

Enterprises have significant investments in IT assets to execute their business and derive appropriate returns. These investments are made over a period of time and spread across the technology spectrum; spanning from legacy platforms to client-server system to more contemporary multi-tier browser-based systems Surveys of IT spend indicates that organizations spend up to 70% of their IT budget on non-discretionary costs, in other words, costs to maintain current IT functionality and operations. Therefore, it is imperative that the costs of IT management and application maintenance becomes more effective and efficient, thus providing your business the edge to compete.

Our application management and maintenance processes ensure that your systems are flexible and evolve with your business. This approach enables you to meet customer commitments. Our services help reduce the time you spend on "keeping the lights on" and focus on new IT functionalities and improvements. Our Maintenance methodology is backed by years of experience and our extensive knowledge base of technologies and domains. While we do this, we adhere to stringent Service Level Agreements (SLA) and enable you to reduce the Total Cost of Ownership (TCO) for your applications.

Pezala Solutions has many years of experience in providing quality EDMS services to diversified industry. Pezala Solutions provides software consulting as well as Software design and build and support business critical Electronic Data Management Systems. Our approach is tailored to the client's business environment incorporating, where appropriate, the industry's leading tool vendors such as Documentum, Open Text and Filenet

Pezala Solutions deliver multi-channel solutions to solve the complex challenges created by the changing market dynamics. We partner with our clients to understand their business needs and collaborate with our clients to transform their business challenges into measurable business success. We monitor the marketplace to identify emerging technologies, trends, and opportunities to develop best-of-breed solutions for our client business to maintain the competitive edge. We deploy integrated project teams consisting of individuals with skills in each of the following service areas.

  • * Portfolio Analysis to ensure Business-IT alignment
  • * Project Management - Requirements Analysis
  • * System Architecture and Design
  • * Software Configuration/Design
  • * System Installation and Migration
  • * Verification Testing (UT/IT)
  • * Formal Validation
  • * User Training and Documentation
  • * Data/Document Conversion

Pezala Solutions has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Our maintenance capabilities include:

  • * Documentation of existing application
  • * Production Support
  • * Incident Report (IR) resolution process
  • * Root-cause analysis
  • * Enhancements
  • * Testing
  • * Release Management

Our unique value proposition lies in our ability to:

  • * Use global delivery model for application maintenance
  • * Use the knowledge acquired in coming up with transformation plan
  • * Improve the productivity thus reducing the cost of maintenance
  • * Provide consultancy on the disposition plans (Transform/Retire/Consolidate/Replace)
  • * Availability of support team round the clock
Professional Consulting Services:

We offer proven and successful IT professional services to our clients in the following Industries:

  • * Pharma
  • * Banking
  • * Insurance
  • * Automotive
  • * Manufacturing
  • * Supply-Chain
  • * Web & Internet
  • * Communications
Our professional services include:
  • * ERP Packages like: SAP, Peoplesoft, Oracle Financials and the Likes.
  • * J2EE Technologies like: Java, J2EE, EJB, JSP, Servlets, JDBC, XML, XSL, MQ Series, Struts and the Likes.
  • * Microsoft Technologies like: Visual Basic, ASP, VB.NET, ASP.NET, .Net Framework, VBA & VB Script and the Likes.
  • * Web Technologies Like: HTML, FrontPage, .NET, VB, ASP, JAVA, DHTML, XML, Cold Fusion and the Likes.
  • * Database Products like: Oracle, Sybase, SQL Server, PL/SQL, DB2, LDAP, Oracle Application & Data Modeling and the Likes.
  • * Data Warehousing Tools like: Data Stage, Oracle Warehouse Builder, AbInitio, Informatica and the Likes.
  • * Business Intelligence Reporting tools like: Business Objects, COGNOS, BRIO, Micro Strategy, Crystal Reports and the Likes.
  • * Mainframe Environment Like: DB2/CICS, COBOL, IMS, IDMS and the Likes.
  • * Quality Assurance & Analysis: WinRunner, LoadRunner, QTP, Test Director, Rational Test tools and the likes